Ferielejlighed - 2 personer - Tröpolach - 9631 - Tröpolach

We vey much loved the whole experience at the hotel, the staff was very nice, the only thing I would recommend is adding more "healthier" food choices, at the moment, it seems that it is more focused on stuff that kids like to eat (fries, schnitzel) and not so much on what is good for them.

Sauber ,ausreichendes Frühstück! Buszeiten sind zu kurz ab 8:30 in der Früh wäre perfekt und am Abends bis 17 Uhr!

The Familie Stabentheiner were very warm and friendly. The room was a clean and lovely little suite with private access. Overall we were satisfied, except for some hidden charges (eg. for using the kitchen, which we didn't anyway) and only accepting cash. Still recommend.

First of all, the owner does not understand English, which makes communication difficult. The impossibility of paying for accommodation by card is another thing that complicates the stay. The apartment is clean and tidy, but when we entered it was rather cold, the radiators were not working. We warned the owners about this problem, which they corrected, however, the apartment did not warm up until the next morning. Next morning, we went down to breakfast and we were asked by the landlord was everything in order, when I said that it was cold, the landlord was visibly upset. Due to his ignorance of the English language, we were unable to explain to him what the problem was, and due to his way of communicating, he did not even allow us to explain to him what the problem was. He started to talk the temperature was not his problem, that things are not like in Croatia, and the worst and unacceptable thing was that he was aggressive towards my husband and pushed him when they went to apartment to try to explain the situation to him. When we saw the aggressiveness and the way the owner talks to his guests saying - it's not my problem, we decided to leave the apartment immediately, even though we had another night booked. The owner still didn't see his problem but accused us of leaving because the weather was bad and repeating 10 times - the weather is problem, the weather is problem. The next night we found accommodation in a hotel where people knew English and knew how to appreciate their guests. I still cannot believe and it's incredible that such an unpleasant and aggressive person is engaged in the service business. Terrible experience!!!!

Locale molto pulito ed interni molto curati. Gestore gentile e cucina sopra le aspettative per il servizio a mezza pensione.

Sehr nette und zuvorkommende Gastgeber. Das Frühstück ist top und die Zimmer liebevoll. Wir hatten einen wunderschönen Aufenthalt

Wir waren sehr zufrieden

Die Lage des Hotels ist etwas abseits. Aber es wird ein Gratis Shuttlebus angeboten mit dem man direkt zur Gondel kommt. Das Hotel und der Wellnessbereich sind sehr sauber. Die Besitzer sehr freundlich und das Essen war hervorragend. Das Preis- Leistungsverhältnis passt auf jeden Fall! Wir waren sehr zufrieden!

We zijn heel goed ontvangen door de gastheer en vrouw. Ze zijn heel vriendelijk en behulpzaam. De accommodatie is heel netjes en de kamers zijn ruim. We hadden wat veel last van vliegen op de kamer dus een hor zou welkom zijn. Het ontbijt was heel goed verzorgd, het ontbrak aan niets. Als je komt voor de rust..... Zeker een aanrader! Groeten vanuit België , Vinke, Norman Sixten

sehr nettes Personal, Lage etwas abseits vom Lift, Schibus aber direkt vor dem Haus, gute Essen, schöner Wellnessbereich

We had a very plesant week at Hotel Kristall and felt very welcome. Inspite of very short notice, the kitchen succeded in making gluten and egg free diet to our daughter. Overall the food was so great and arranged so delicious, that we couldnt help eating it all! The Wellness area was a good place to relax after a great day on the slopes. Clean and nice decorated. Thank you for a great skiing holiday!

alles in Ordnung, Frühstücksbüfet sehr gut